We cannot make changes to orders once they have been placed. Please make sure to double check you shipping address and order quanities before finalizing your order.

Please allow 2-3 business days for processing orders. Once your order ships you will receive a confirmation email with the tracking information.

Yes, we offer free standard flat rate shipping (10-12 business days) with a purchase of $125 or more. Select items (ex. equipment) are not eligible for free shipping as they require items to be shipped separately. 

Unfortunately, we cannot adjust the shipping method once an order has been placed.

We do our best to ship your order in full. If you have an item missing from your order, please let us know and we'll do our best to make this right. However, in the rare case that an item is unavailable, we will notify you via email and refund you for any missing items.

To speed up the process please make sure to include your order number and details of the missing item.

Unfortunately, equipment is not eligible for international shipping at this time.

Have you checked your tracking information? Please make sure to check your surrounding area and with your neighbors. After your order leaves our distribution center, we won’t have any additional information beyond what you see when you track your package(s). If you have delivery-related questions during shipment or want more specific tracking information, please contact the carrier directly.

If you purchased Route Package Protection with your order please submit your claim on the Route app or here.

Barry's is not responsible for pacakges lost or stolen.

We have partnered with Route Package Protection to help you in this instance. If you purchased Route Package Protection with your order please submit your claim on the Route app or here.

Barry's will accept unworn, unwashed or unused merchandise in new condition for a full refund within 30 days of order date. Some exclusions apply. Please start the process in our return portal.

The following items are final sale and not eligible for a return or exchange. 

Items marked Final Sale, Equipment (ie: dumbbells, bands, foam rollers, Barry's Red Room Bench, Riser & Mat Kit, etc.)PPE items (ie: masks, gloves, wipes, etc.)

All sale or discounted merchandise is FINAL SALE. 

To initiate a return or exchange please contact shopsupport@barrys.com.

We do not accept returns for items purchased at Barry’s studio locations. At this time, any items purchased though the Barry's Shop online must be processed through our web store and e-commerce returns will no longer be accepted at any studio location.

To initiate a return or exchange please use our return portal.

Yes we do. Click here to purchase a gift card.

No, e-gift cards may only be used on the Barry's Shop.